Privacy Policy

Selemec Engineering > Privacy Policy

Privacy Policy

Effective Date: [Insert Date]
Company: Selemec Engineering Ltd
Location: Nairobi, Kenya

Selemec Engineering Ltd (“Selemec,” “we,” “our,” or “us”) respects your privacy and is committed to complying with the Kenya Data Protection Act, 2019 (the “Act”). This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you interact with us, use our website, or engage our Mechanical, Electrical, and Plumbing (MEP) solutions and related services.

1. Data Controller

Selemec Engineering Ltd is the Data Controller responsible for determining the purpose and means of processing your personal data.

2. Lawful Basis for Processing

We process personal data under the following lawful bases as provided under the Act:

  • Consent: When you voluntarily provide information or subscribe to our services.
  • Contract: Where processing is necessary to perform a contract with you or your organization.
  • Legal Obligation: Where processing is required to comply with applicable laws.
  • Legitimate Interest: Where processing is necessary for our business operations, provided it does not override your fundamental rights and freedoms.

3. Information We Collect

We may collect and process the following personal data:

  • Identity Data: Name, company name, job title.
  • Contact Data: Email address, phone number, physical or mailing address.
  • Business/Project Data: Details related to engineering, design, or service requests.
  • Financial Data: Billing details, payment records.
  • Technical Data: IP address, browser type, device details, and website usage.
  • Communication Data: Records of interactions with us via email, phone, or other channels.

4. How We Use Your Information

We use your personal data to:

  • Provide and manage our MEP solutions and services.
  • Respond to inquiries, quotations, and customer support needs.
  • Process contracts, invoices, and payments.
  • Improve our website, services, and customer experience.
  • Send service updates, newsletters, or promotional information (only with your consent).
  • Comply with legal or regulatory obligations.

5. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share data in the following circumstances:

  • Service Providers and Subcontractors: Only where necessary to deliver our services.
  • Legal Obligations: Where disclosure is required by law, regulation, or court order.
  • Business Transactions: In case of merger, acquisition, or restructuring, subject to safeguards.

All third parties are required to process your data in compliance with the Act.

6. Cross-Border Data Transfers

Suppose we transfer your personal data outside Kenya. In that case, we will ensure that the receiving country or entity provides adequate data protection standards as required under the Act, or that proper safeguards (such as contractual clauses) are in place.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, alteration, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute protection.

8. Data Retention

We retain your personal data only for as long as is necessary for the purposes stated in this Privacy Policy, or as required by law. When data is no longer needed, it will be securely deleted or anonymized.

9. Your Rights as a Data Subject

Under the Kenya Data Protection Act, you have the right to:

  • Be informed of the use of your personal data.
  • Access your personal data and request a copy.
  • Request correction of inaccurate or incomplete data.
  • Object to processing based on legitimate interests or direct marketing.
  • Request deletion (“right to be forgotten”) where applicable.
  • Request restriction of processing in certain circumstances.
  • Request data portability to another service provider.
  • Withdraw consent at any time (without affecting prior lawful processing).
  • Lodge a complaint with the Office of the Data Protection Commissioner (ODPC) if you believe your rights are infringed.

10. Cookies and Website Usage

Our website may use cookies or similar technologies to enhance user experience and analyze website performance. You can control cookie settings in your browser. Disabling cookies may affect certain functionalities.

11. Children’s Data

Our services are intended for professionals and businesses. We do not knowingly collect data from children under the age of 18.

12. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, or business requirements. Updated versions will be posted on our website with a revised effective date.

13. Contact Us

For any questions, requests, or to exercise your data rights, please contact us:

Selemec Engineering Ltd
Location: Nairobi, Kenya
Email: info@selemecengineering.com
Phone: +254 707 589080

If you are not satisfied with our response, you may lodge a complaint with:
Office of the Data Protection Commissioner (ODPC)
Website: https://www.odpc.go.ke

Consent Statement (for forms, sign-ups, or inquiries)

By submitting your information to Selemec Engineering Ltd, you acknowledge that you have read and understood our Privacy Policy and you consent to the collection, use, and processing of your personal data as described herein, in accordance with the Kenya Data Protection Act, 2019.